The 5-Hour 1000 Islands Boldt Castle Stopover Cruise from Gananoque departs from 280 Main St, Gananoque, ON K7G 2M2.

For directions to the Gananoque Port Location on Google Maps, click here.

What to Know Before You Visit:

Parking: For your convenience on-site parking is available for $9 CAD (debit or Visa/Mastercard only), however, during peak season and peak periods, parking can be limited, therefore add some additional time to your arrival.
All guests riding the boat (including infants) require a ticket to board.
Accessibility: All City Cruises Gananoque vessels are fully accessible on the main deck.
Food and Beverage:
- Outside food and beverage is NOT permitted.
- Food and Beverage is available for purchase on-board (we accept cash, debit or Visa/Mastercard credit cards).
- The onboard menu offers a variety of nut free, vegan, vegetarian, gluten free and halal options.
- You can also visit our Dockside Restaurant and/or Ice Cream Stop for a pre-cruise or post-cruise meal/snack.
IMPORTANT INFORMATION ABOUT REQUIRED DOCUMENTATION (Please read):
- All passengers on the Boldt Castle stop-over cruise are subject to U.S. Customs & Border Control as Boldt Castle is an Official Port of Entry into the United States in Alexandria Bay, New York.
- All passengers require a valid passport, and/or Nexus card to board this cruise. There are NO exceptions.
- Citizens of countries outside of Canada or the U.S. require a visitor’s visa as well as their passport. An approved Electronic System for Travel Authorization (ESTA) will be required as U.S. Customs & Border Control will no longer accept a Visa Waiver Form. Please contact the U.S. Customs and Border Protection for more details. To visit their website click here.
- Starting September 30, 2025, the Department of Homeland Security will implement new U.S. Customs and Border Protection fees on ESTA, EVUS and I-94. Please note these fees are subject to annual inflation adjustments. For more information please visit https://i94.cbp.dhs.gov/home
- If you are unsure of required documentation, please be sure to contact the U.S. Customs and Border Protection prior to your arrival for more details. To visit their website click here.
- City Cruises Gananoque shall not be held responsible for passengers who do not have the proper required documentation.
- It is at the discretion of U.S. Customs & Border Control to refuse entry to Boldt Castle to any person(s). In this case, City Cruises Gananoque shall not be held responsible and therefore, no refunds will be issued.
Safety Screening:
- All guests and personal items may be subject to screening.
- Guests are permitted to bring a personal item. Personal items include a small purse or handbag, small backpack, infant diaper bag or camera bag. Maximum dimensions are 17.8 x 38.1 x 40.6 centimetres (7 x 15 x 16 inches).
- Restricted and dangerous articles are strictly prohibited. This includes but is not limited to: suitcases of any size, carry-on luggage, overnight bags, roller bags, briefcases, coolers, trunks, dangerous articles, and all other items that exceed the maximum dimensions for personal allowances.
- Please note that additional personal item allowance and entry restrictions may be imposed at the checkpoint without prior notice.
City Cruises Gananoque is a smoke-free environment including no smoking of tobacco and cannabis, as well as no vaping.

City Cruises Gananoque reserves the right to modify its safety measures at any point without prior notice.

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